Performance Pledge


Target Customers: MPI staff and Job applicants


Service Type Handling Time
1. Certificate of incumbency 5 working days
2. Personal record   7 working days
3. Certificate of teaching experience 8 working days
4. Issue of medical card Family member – the first 5 working days after the family allowance is authorised
5. Re-issue of medical card 3 working days after complete documents have been submitted
6. Re-issue of staff IC card 2 working days after application


Office hours:
Monday to Thursday 09:00-13:00,14:30-17:45
Friday 09:00-13:00,14:30-17:30
Except Saturdays, Sundays and Public Holidays.


Tel: (853) 8599 6125 / 8599 6168
Fax: (853) 2870 2599
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.