Performance Pledge

 

Target Customers: MPI Staff and Students

Service Type Handling Time
1.
MIS - User Account Maintenance
3 working days following receipt of application form
2.
Scheduled Service Stoppage
Notification 3 working days in advance
3.
Computing Facilities Maintenance & Problems Reporting
Response within 1 working day and perform initial handling.
4.
Computer Equipment on-loan
Response within 1 working day
5.
Ad Hoc Computer Laboratories Reservation Response within 1 working day

 

Office hours: (except weekends and public holidays)
Monday to Thursday 09:00 to 13:00 and 14:30 to 17:45
Friday 09:00 to 13:00 and 14:30 to 17:30

 

Enquiries:
Tel: (853) 8599 6252 / 8599 6175
Fax: (853) 2853 0505
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.