General Information

 

Computer Service Centre (CSC) provides computing facilities and services to support the academic, research and administrative endeavors of students, faculties, and staff of the Macao Polytechnic Institute (MPI).

In order to deliver our services in an efficient way, CSC is organized into two working teams operating under the direction of the Department Head, and administrative support of an officer.

 

csc organisation chart

 

 

Software Development Team is mainly responsible for:
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Central information system development and maintenance;
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System analysis and planning;
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User support and training

 

Technical Support Team is mainly responsible for:
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Hardware & software evaluation, purchase, installation and maintenance;
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Network, Intranet and Internet services administration;
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User account management, support and training

 

Contact Information
Mailing Address : Computer Service Centre
Macao Polytechnic Institute
Rua Luis Gonzaga Gomes, Macao
Centre Web site: http://csc.ipm.edu.mo
E-Mail : This email address is being protected from spambots. You need JavaScript enabled to view it. Phone: (853) 8599 6252 Fax: (853) 2853 0505

 

Where to find us ?
CSC offices are located on the 3rd floor of the administrative building in MPI Main Campus.

CSC Helpdesk Counter provides help and support to all students and staff to resolve computer related issues. CSC helpdesk counter is located in room A201 of the academic building in Main Campus.

 

Office Hours:
Monday to Thursday:   9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:45 p.m
Friday:                      9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:30 p.m
(Closed on Saturdays, Sundays and Public Holidays)

 

A201 Helpdesk Counter Office Hours:
Monday to Friday:   9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 8:00 p.m
(Closed on Saturdays, Sundays and Public Holidays)

 

A213 Laboratory Assistants Hours:
Monday to Saturday:  9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 10:00 p.m
(Except on Sundays and Public Holidays)

 

Students / Staff can request service or report computer problems to our centre through the following ways:

 

1.
Submit service request via web: http://srms.ipm.edu.mo
2.
E-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.
3.
Approach CSC Helpdesk Counter at A201, HQ.
4.
Call our support hotline 8599 6152 during office hours.
5.

Contact the laboratory assistants at laboratory A213 or call 8599 6147 from Monday to Saturday
( 9:00a.m. to 1:00p.m. and 2:00p.m. to 10:00p.m. except public holidays)